Information We Collect
At Krypton Flarestorm Studio, we may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address when you contact us or request our services
- Project Information: Property details, project requirements, budget information, and design preferences
- Communication Records: Correspondence, meeting notes, and project discussions
- Website Usage: IP address, browser type, pages visited, and time spent on our website
- Professional Information: Company name, position, and business contact details for commercial clients
How We Use Your Information
We use your information for the following purposes:
- Providing architectural design and planning services
- Communicating about your projects and service requests
- Creating 3D visualizations and renderings for your projects
- Managing project timelines and deliverables
- Ensuring building code compliance for your projects
- Sending project updates and important notifications
- Improving our services and website functionality
- Marketing our services (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With contractors, engineers, and consultants working on your project
- Legal Requirements: When required by law, court order, or government regulations
- Business Partners: With trusted partners who assist in delivering our services (under confidentiality agreements)
- Project Stakeholders: With relevant parties involved in your architectural project (with your consent)
- Emergency Situations: To protect the safety and rights of our clients and staff
Data Security
We implement appropriate security measures to protect your personal information:
- Secure servers and encrypted data transmission
- Access controls and authentication protocols
- Regular security audits and updates
- Staff training on privacy and security practices
- Secure file sharing systems for project documents
- Backup and recovery procedures for data protection
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Enable social media features and integrations
You can control cookie settings through your browser preferences.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
- File a complaint with privacy regulatory authorities
Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and regulatory requirements
- Maintain project records and documentation
- Resolve disputes and enforce agreements
- Meet professional liability and insurance requirements
We typically retain project information for 7-10 years after project completion, as required by professional standards.
Third-Party Services
Our website and services may integrate with third-party platforms:
- CAD and design software platforms
- Cloud storage and file sharing services
- Project management tools
- Communication and video conferencing platforms
- Analytics and marketing tools
These services have their own privacy policies, which we encourage you to review.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered clients
- Displaying prominent notices during your next visit
- Including updates in project communications
Your continued use of our services after any changes indicates your acceptance of the updated policy.